# Rachael Gunn: Operations consultancy for service\-based agencies
> Operations consultancy for service\-based agencies: streamline systems, teams and workflows so you can scale sustainably and reclaim your time\.
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## Pages
- [About](https://rachaelgunn.com/about/)
- [Services](https://rachaelgunn.com/services/)
- [Blog](https://rachaelgunn.com/blog/)
- [Contact](https://rachaelgunn.com/contact/)
- [Whitelabelling](https://rachaelgunn.com/services/whitelabelling/)
## Products
- [Hiring SOP](https://rachaelgunn.com/shop/hiring/hiring-sop/): \What's included in the Hiring SOP:\
\- Step\-by\-step process
\- Access to our Training \& Support portal
- [Hiring Bundle](https://rachaelgunn.com/shop/bundle-templates/hiring-bundle/): \What's included in the Hiring Bundle:\
\- Team Cost Calculator
\- Application Form \& Hiring System
\- 10 x Job Descriptions
\- 10 x Interview Packs
\- Hiring SOP
\- Team Hiring Email Templates
\- Walkthrough videos showing you how to download, set\-up and customise the templates for your business
\- Access to our Training \& Support portal
- [Role Scorecard](https://rachaelgunn.com/shop/team-management/role-scorecard/): \What's included in the Role Scorecard:\
\- Role Scorecard template
\- Walkthrough videos showing you how to download, set up, and customise the template for your business
\- Access to our Training \& Support portal
- [Client Support Request Tracker](https://rachaelgunn.com/shop/client-management-templates/client-support-request-tracker/): \What's included in the Client Support Request Tracker:\
\- Customisable Client Support Request Form
\- Task list for tracking support requests from start to finish
\- Task automation for seamless request management \(ClickUp only\)
\- Client Support Dashboard \(ClickUp only\)
\- Easy\-to\-follow setup and customisation walkthrough videos
\- Access to our Training \& Support portal
- [Team Onboarding SOP](https://rachaelgunn.com/shop/team-onboarding/team-onboarding-sop/): \What's included in the Team Onboarding SOP Template:\
\- Team Onboarding SOP Template including a swipe\-able process
\- Access to our Training \& Support portal
## Product categories
- [Team Management](https://rachaelgunn.com/product-category/team-management/)
- [Bundles](https://rachaelgunn.com/product-category/bundle-templates/)
- [Lead Management](https://rachaelgunn.com/product-category/lead-management-templates/)
- [Client Offboarding](https://rachaelgunn.com/product-category/client-offboarding-templates/)
- [Team Onboarding](https://rachaelgunn.com/product-category/team-onboarding/)
## Product tags
- [ClickUp](https://rachaelgunn.com/product-tag/clickup/)
- [Google Doc](https://rachaelgunn.com/product-tag/google-doc/)
- [Airtable](https://rachaelgunn.com/product-tag/airtable/)
- [Google Sheets](https://rachaelgunn.com/product-tag/google-sheet/)
- [CSV](https://rachaelgunn.com/product-tag/csv/)
## Template Types
- [Hiring and Team Management](https://rachaelgunn.com/template-type/hiring-team-management/)
- [Client Management](https://rachaelgunn.com/template-type/client-management/)
- [Template Bundles](https://rachaelgunn.com/template-type/template-bundles/)
## Optional
- [Sitemap index](https://rachaelgunn.com/sitemap_index.xml)