- How do I prepare for the call?You’ll fill out a pre-call form so we can get up to speed fast and use the session to dive into solutions. Come with your biggest challenge — we’ll handle the rest.
- Can you help with ClickUp during the call?Absolutely. If ClickUp is part of the picture, we’ll walk you through setup, optimisation, or troubleshooting — but only if it supports your bigger operational goals. We can guide you through the process step-by-step, or, if it’s a quick fix, we can get stuck in and do it live with you on the call.
- What kind of results can I expect?By the end of the session, you’ll walk away with clarity on your biggest bottleneck, a plan of action tailored to your business, and real solutions you can implement straight away. Expect more momentum, less stress, and a clear direction forward.
- Is this a one-time session?The Operations Support Call is a one-off, no-strings-attached session — but if you’d like to continue working together, we’ve got options! We offer an exclusive 1 week of messaging support and asset reviews while you implement the changes we went through in our call for just £197 (available only to call clients), consultancy and implementation hours, or even a full ClickUp Build for those ready to go deeper.
- What if I’m new to ClickUp?No problem — we’ll meet you where you are and ensure any ClickUp use is aligned with your operational goals.
- Do you help with other tech tools other than ClickUp?Yes — while ClickUp is our bread and butter, we’re well-versed in a range of tech tools. If you need help with something specific (yes, we know Zapier inside out too!), feel free to drop us a message at support@rachaelgunn.com before booking to check. That said, our real magic lies in process development, workflow design, and communication systems. The tech is just the vehicle — and we always say, even the fanciest tool can’t fix a broken process. We’ll help you get both right.
Operations Support Call
Your fast, focused solution to untangle operational chaos and get your business back on track.
If you’re an overwhelmed solopreneur or a service-based business owner stuck in the weeds of operations, a 90-minute call with us will have you step out of firefighting mode, leaving you feeling confident, in control and reconnected to your role of leading your business – not just surviving it.
You asked, we listened.
We created the Operations Support Call to give you an expert-led, no-fluff fix that’s both laser-focused and practical, but also strategic enough to support your bigger vision.
Whether you’re trying to:
- Clean up a messy workflow so you’re not constantly chasing tasks, fixing errors, or wondering what’s been done and what’s fallen through the cracks.
- Streamline how your team communicates and collaborates so you’re not the middleman for every decision or stuck repeating yourself in Slack and voice notes.
- Optimise client onboarding or team task management
- Or just stop putting out fires every other day
This is your 90-minute breath of fresh air, the space to finally get a handle on your operations, fix what’s not working, and put a smarter system in place that actually supports your business.
What’s Included:
- A pre-call form to zero in on your biggest operational headache
- A 90-minute Zoom call with Becky, our brilliant Operations Manager and Client Lead, to help you untangle your biggest operational headache and guide you toward a smarter, more streamlined way of working.
- Tailored recommendations to address your immediate operational roadblocks, with easy-to-implement solutions you can action straight away - no fluff, no overwhelm.
- A full post-call summary with key takeaways and next steps
- Recording of the session to rewatch anytime, so you don’t have to remember everything, and can easily share the guidance with your team too.
AND ALSO THESE BONUSES:
- Option to add one week of messaging support + doc reviews for £197 (add-on only for call clients)
- Exclusive access to ongoing support options if you need more help after the call
Who Will You Be Speaking To? Meet Becky 👋
Becky is our Operations Manager and Client Lead, and she’s been part of Team RG since 2022. She’s the strategic powerhouse behind many of our client success stories – leading audits, redesigning operations, and developing streamlined systems across a wide range of industries including marketing, creative agencies, and even construction.
Before joining us, Becky managed high-profile, client-facing accounts delivering remote monitoring solutions to FTSE 100 UK supermarkets – always with a customer-first mindset. So when it comes to operations, she’s no stranger to high stakes, fast pace, and the need to get things done right.
Becky is known for her obsession with working smarter, not harder. She thrives on uncovering what’s not working, building practical systems to fix it, and making sure nothing falls through the cracks. If there’s a better, faster, smoother way to do something – she’ll find it, implement it, and make sure your team actually uses it.
When you book your Operations Support Call, Becky will be your go-to – bringing clarity, calm, and real-world solutions to whatever operational knot you need to untangle.
Ok, let us see how well we know you:
- You’re overwhelmed and not sure what to fix first
- You’re sick of losing hours to admin and firefighting
- You’re searching for a system that actually works for your business
- You want to lead, not micromanage
- You just need someone to look at your operations and say: “Here’s what to do next.”
Let us guess – nailed it?
We know you’ve probably tried the YouTube tutorials, bought the templates, and even considered hiring someone… but nothing’s stuck. That’s why this isn’t just a call, it’s expert guidance, a clear action plan, and momentum you can feel.
This call is for you if …
You’re constantly playing catch-up at work because nothing feels efficient
You’ve got a specific issue (like onboarding, project workflows, or too many tools) that needs solving ASAP
You’ve tried DIY-ing your operations and it’s just not sticking
You know your current systems won’t support the growth you’re aiming for
Clear the chaos, feel in control.
This 90-minute session is your shortcut to a smoother, simpler business. With strategic advice, practical implementation, and expert insight, you’ll walk away knowing exactly what to do to reach your next level of growth.
Why this support call? Because we know you’re juggling too much, and unlike cookie-cutter consultants or tech-first fixes, we focus on the real root of your operational issues. We don’t just suggest shiny tools or generic advice. We roll up our sleeves, get under the hood of your business, and build smart, scalable solutions that actually work for you.
You’re here because your current systems aren’t cutting it. You’re tired of wasting time, losing momentum, and putting off growth because the backend of your business feels like a mess.
This is your sign. Let’s fix it now.
Investment - £297
Book your 90-minute call now
Still on the fence? Let’s talk about it...
💭 “I’m not sure I need this right now.”
Totally get it, timing matters. But if you’re already feeling the stress, overwhelm, or inefficiency in your day-to-day, it’s a sign your systems are working against you, not for you. The longer you wait, the more time, money, and mental energy you lose to problems that could’ve been solved in 90 minutes. This call is a proactive move toward a business that runs smoothly, not something you fix when you’re already at breaking point.
💭 “I think I can figure it out myself.”
You probably can, but should you? Most of our clients are smart, capable business owners who’ve spent hours (or days) trying to piece things together with YouTube tutorials, templates, or trial and error… only to circle back to us when things still aren’t clicking. This call fast-tracks the outcome you’ve been trying to DIY – without the hours of guesswork or second-guessing yourself.
💭 “I’ve already bought a ClickUp/SOP template, do I really need this too?”
Templates are a great starting point, but if they’re not tailored to your business, they can quickly become just another unused folder. This call helps you make that template work for you by aligning it with your workflows, goals, and team structure. It’s not about starting from scratch, it’s about making what you’ve already got actually do the job.
💭 “I’m not sure I can justify the investment.”
We hear you, and we’re not about pressure. But consider this: how much is that ongoing operational stress costing you in lost time, missed opportunities, or dropped balls? This is a low-risk, high-impact way to unlock momentum, clarity, and confidence without a long-term commitment.
Frequently Asked Questions
Got a specific question not answered here? Email us on support@rachaelgunn.com and we’ll let you know.
Our mission is to help you transition from operator to owner, empowering you with the structure and confidence to lead, delegate, and scale seamlessly. With expert guidance, empathetic collaboration, and end-to-end support, we’re here to create systems that grow with you, not keep you down!
Sound good? You’re ready, we see it in you. Let’s go.