About
I'm Rachael, an Online Business Manager helping you banish the chaos and streamline your business so you can step into that strategic leadership role you deserve! I help entrepreneurs, start-ups and small business owners manage, organise and automate the backend of their business so they can focus on executing the higher-level vision required to scale successfully and sustainably.
After years of working in corporate management, I broke free to create my dream job; organising, systemising and simplifying to my heart’s content (my own happy place), while working with some amazing small business owners that are passionate about what they do. There is no better motivation than helping someone step away from the chaos, switch gears and build the business they’ve always dreamed of!
If you know you’ve taken your business as far as you can by yourself and are ready for some help, this is for you!
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testimonials
Online Business Manager Testimonial 1
Rachael is a particularly well-organised individual with a knack for understanding complex business process and dependencies across a range of disciplines. Rachael has, and continues to be a source of invaluable counsel and support through her ability to critically analyse and ask ‘why?’. Never one to shy away from a new challenge, Rachael’s natural ability to communicate and engage at all levels coupled with her leadership capability makes her a ‘go to’ person when you simply need to know it’s going to get done properly, on time and with everyone on the journey fully engaged and informed.
Rachael Gunn
2020-09-24T15:36:42+01:00
Rachael is a particularly well-organised individual with a knack for understanding complex business process and dependencies across a range of disciplines. https://rachaelgunn.com/testimonials/online-business-manager-testimonial-1/
Online Business Manager Testimonial 2
I chose to work with Rachael as she was very approachable and understood my objectives. She was great at managing my expectations and worked closely with time to achieve the best results. I loved that Rachael kept me in the loop as to what was happening during the setup and when my ads went live too! The ads that she set up for my business were worded really well and look very professional which definitely had a lot to do with the response I received. Rachael is highly recommended and I will definitely be using her services again!
Rachael Gunn
2020-11-16T18:46:37+00:00
I chose to work with Rachael as she was very approachable and understood my objectives. She was great at managing my expectations and worked closely with time to achieve the best results. I loved that Rachael kept me in the loop as to what was happening during the setup and when my ads went live too! The ads that she set up for my business were worded really well and look very professional which definitely had a lot to do with the response I received. Rachael is highly recommended and I will definitely be using her services again! https://rachaelgunn.com/testimonials/online-business-manager-testimonial-2/
Online Business Manager Testimonial 3
Rachael set up, organised and systemised all of the back-end operations of my eCommerce store, from building the website itself to creating automated email sequences & creating & implementing documented processes & workflows. The project was delivered seamlessly with flawless communication throughout & she also identified and solved several operational issues I wasn’t even aware of! The overall customer experience & sales funnel has been greatly improved & the time required to manage the day-to-day operations of the store has now been almost halved, requiring minimal involvement from a management perspective & leaving me free to focus on other aspects of the business.
Rachael Gunn
2020-11-16T19:00:47+00:00
Rachael set up, organised and systemised all of the back-end operations of my eCommerce store, from building the website itself to creating automated email sequences & creating & implementing documented processes & workflows. The project was delivered seamlessly with flawless communication throughout & she also identified and solved several operational issues I wasn’t even aware of! The overall customer experience & sales funnel has been greatly improved & the time required to manage the day-to-day operations of the store has now been almost halved, requiring minimal involvement from a management perspective & leaving me free to focus on other aspects of the business. https://rachaelgunn.com/testimonials/online-business-manager-testimonial-3/
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Rachael Gunn
Services
Operations
If you find yourself at the end of every day still doing all the day-to-day tasks that HAVE to get done for your business to even function, then this is for you. We can systemise and organise your workflows, from client onboarding, email management and even marketing, to drastically cut the amount of time spent doing repetitive tasks in your business and drive efficiency.
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You know that launching that new product, revamping your website or creating a membership portal is critical to taking the next steps in your business, but it’s taking up too much of your time and your costs are spiralling. Whether you are halfway through or haven’t put together your project plan yet, we’ll keep everything on track for you, hit those deadlines and help you achieve your goals.
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Managing members of your team can be one of the most challenging elements of running your business. Let us help you streamline your internal communication to reduce the amount of time spent in meetings or on calls, develop your company culture to keep your team motivated and engaged and automate and standardise your recruitment and training processes.
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