Yes — while ClickUp is our bread and butter, we’re well-versed in a range of tech tools. If you need help with something specific (yes, we know Zapier inside out too!), feel free to drop us a message at support@rachaelgunn.com…
What if I’m new to ClickUp?
No problem — we’ll meet you where you are and ensure any ClickUp use is aligned with your operational goals.
Is this a one-time session?
The Operations Support Call is a one-off, no-strings-attached session — but if you’d like to continue working together, we’ve got options! We offer an exclusive 1 week of messaging support and asset reviews while you implement the changes we went…
What kind of results can I expect?
By the end of the session, you’ll walk away with clarity on your biggest bottleneck, a plan of action tailored to your business, and real solutions you can implement straight away. Expect more momentum, less stress, and a clear direction…
Can you help with ClickUp during the call?
Absolutely. If ClickUp is part of the picture, we’ll walk you through setup, optimisation, or troubleshooting — but only if it supports your bigger operational goals. We can guide you through the process step-by-step, or, if it’s a quick fix,…
How do I prepare for the call?
You’ll fill out a pre-call form so we can get up to speed fast and use the session to dive into solutions. Come with your biggest challenge — we’ll handle the rest.
What if I book a package and realise I need more help later?
No problem — you can always purchase more hours if needed. Many of our clients start with 10 and then top up as they go.
What’s the difference between this and your ClickUp Build?
The ClickUp Build is a full done-for-you operational overhaul — best for established agencies who want us to build their entire system from scratch. Consultancy is more flexible and collaborative — ideal for smaller projects or ongoing advice and support.
Do I need ClickUp to work with you?
No, but if you’re already using ClickUp (or considering it), we can help you get the most from it. If ClickUp isn’t the right tool for you, we’ll tell you and recommend alternatives.
Can you work with my existing team?
Yes — whether you’ve got a Tech VA, Ops Manager, or a full-blown team of employees, we’re happy to work alongside them or train them up.
Do I have to use all the hours at once?
Nope! You can use your hours over time. Some clients use 3 hours in one week and save the rest for when new challenges come up. It’s totally flexible, they just need to be used within 6 months of purchase.
I’m not sure I can stick to a system—what if I fall back into old habits?
We get it—change is hard. That’s why we provide ongoing support, including training and check-ins, to help you and your team stick to the new processes. Plus, the systems we build are designed to be intuitive and aligned with your…