We get it—change is hard. That’s why we provide ongoing support, including training and check-ins, to help you and your team stick to the new processes. Plus, the systems we build are designed to be intuitive and aligned with your…
Will I lose the flexibility I’ve built into my client experiences?
Not at all. Our approach is to build systems that work with your preferred style, not against it. We’ll customise the processes to ensure you can deliver and facilitate your services to the highest standard, without the stress and overwhelm.
How do I know if ClickUp is the right tool for my business?
ClickUp is highly customisable and adaptable to various business models and we believe the most comprehensive “off-the-shelf” task management and business organisation tool on the market. Our service is less about the tool though and more on creating really robust,…
What if my team isn’t tech-savvy?
No problem! We provide comprehensive training for your entire team, ensuring they’re comfortable and confident using ClickUp. Plus, our custom training vault and weekly drop-in sessions are designed to support and coach them while they get used to the new…
Will this service disrupt my current operations?
Not at all. We work around your schedule and customise our project plan to ensure minimal disruption. The goal is to create a seamless transition, so your team can keep working effectively while we build out the new systems.
Are these templates editable?
Yes, all templates are fully editable when you have downloaded them into your system.
I have another question
If your question isn’t answered here, send us an email on support@rachaelgunn.com and we’ll be happy to answer it for you.
How are these templates different from other ClickUp/operations based templates?
We have worked with clients that have featured on platforms such as TedX, Forbes and Thrive Global and are generating annual revenue of up to £10 million+ a year to design and structure their operations, as well as hire and…
What formats does each template come in
Most templates come in multiple formats in order to provide you with flexibility with what software you wish to use in your business. You can see which format each template comes in by looking at the coloured tags associated with…
What happens when I make a purchase?
You will be sent two emails immediately upon purchase; one is a receipt and the other with details of how to log into your portal and access your product(s). When you’ve logged into the portal, check out the short welcome…
How long do I have access to the templates?
For as long as we sell them. If we do ever decide to discontinue a product, or the shop itself, we will give you 30 days notice to download any templates and training and support resources out of your portal…
Do you help me import and customise the templates?
We have a dedicated Training and Support hub you will gain access to on purchase that has all the steps (both in written and video form) for you to download templates in each of the formats we provide. In addition,…