So you’ve read all about the benefits of implementing Standard Operating Procedures within your business and now it’s time for you to get down to it! Here I’ll give you the considerations you need to make and steps you need to take to create a flexible and usable SOP structure within your business.

This is the very first decision you need to make when creating your SOPs. There are four main formats; written, video, flow chart and checklist and the great news is, you don’t have to stick to one! Different formats suit different businesses, different situations and different learning styles, so here are the pros and cons to each to help you decide.

Unlike many people, I can genuinely say I love creating a good standard operating procedure! While I totally understand why most would think it is a boring admin task, I am a bit of a process obsessive and get huge satisfaction and peace of mind out of knowing that I (and my clients) have the safety net of clear, documented business operating procedures.